Privacy policy

ESHVARSOLIS
PRIVACY POLICY

Effective upon access or use of our website and services.

Eshvarsolis respects your privacy while maintaining strict control over how data is collected, used, and protected. By accessing our platform or placing an order, you consent to the practices described in this Privacy Policy.

If you do not agree, you must discontinue use immediately.

1. INFORMATION WE COLLECT

We may collect the following information when you interact with Eshvarsolis:

Personal identification details (name, phone number, email address)

Shipping and billing information

Payment-related information (processed securely via third-party gateways; Eshvarsolis does not store card details)

Device, browser, IP address, and usage data

Communication records with customer support

We collect only what is necessary to operate, fulfill, and improve our services.

2. PURPOSE OF DATA COLLECTION

Your information may be used to:

Process and fulfill orders

Manage deliveries and returns

Communicate order updates and service notifications

Prevent fraud, misuse, or policy abuse

Comply with legal and regulatory obligations

Improve customer experience and platform performance

Data is never collected for unnecessary or unrelated purposes.

3. DATA SHARING & DISCLOSURE

We do not sell or rent personal data.

Information may be shared strictly on a need-to-know basis with:

Payment gateway providers

Logistics and courier partners

Technology and analytics service providers

Government or regulatory authorities when legally required

All third parties are contractually obligated to maintain confidentiality and data security.

4. DATA STORAGE & SECURITY

Reasonable technical and organizational measures are implemented to protect personal data against unauthorized access, misuse, loss, or disclosure.

While we follow industry-standard safeguards, no system is completely secure. By using our platform, you acknowledge and accept this risk.

5. USER CONSENT & CONTROL

By using our website or placing an order, you expressly consent to the collection, use, storage, and processing of your information as described in this policy.

Withdrawal of consent may limit or prevent access to services, including order fulfillment.

6. COOKIES & TRACKING

Eshvarsolis uses cookies and similar technologies to enhance browsing experience, analyze traffic, and improve functionality.

Disabling cookies may affect website performance and user experience.

7. DATA RETENTION

Personal data is retained only as long as necessary to:

Fulfill contractual obligations

Comply with legal requirements

Resolve disputes

Enforce policies

After this period, data is securely deleted or anonymized.

8. THIRD-PARTY LINKS

Our website may contain links to external platforms.
Eshvarsolis is not responsible for the privacy practices or content of third-party websites.

9. CHILDREN’S PRIVACY

Eshvarsolis does not knowingly collect personal data from individuals under the age of 18.
If such data is identified, it will be promptly deleted.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Eshvarsolis shall not be liable for damages arising from unauthorized access or data breaches beyond reasonable control.

11. POLICY UPDATES

This Privacy Policy may be updated at any time without prior notice.
Continued use of the website constitutes acceptance of the revised policy.

12. GOVERNING LAW

This Privacy Policy shall be governed by the laws of India.
Jurisdiction lies exclusively with competent courts in India.